Insurance Companies Working Behind the Scenes Making the World a Safer Place

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The Greatest Tragedy of our GenerationThe Greatest Generation.  Triumph over adversity

I’ve heard that tragedy defines us.  I disagree with that; it is how we as a group rise and address adversity that defines us.  An excellent example is my grandfather’s generation.  They’ve been referred to as the Greatest Generation, a fitting accolade to the group that defended our freedom and won WW II.

What is the great tragedy of our generation?  Is it global warming?  It could be the rise of terrorism!  While I can’t answer the question, I do know that school shootings and other active shooter related incidents have to be somewhere in the mix.

Tragedy is often the precursor of innovation.  It certainly was during WW II.  It also drives changes and the creation of new products in the insurance industry.  The insurance sector exists because individuals, businesses and other entities have a need to transfer risks to another party.  Increasing active shooter incidents in recent years and the corresponding legal actions have created demand for products that can provide financial protection.

The insurance industry is actively working to develop products that will protect businesses, schools and other government entities from gaps in current insurance policies.  Professional liability policies were not designed to protect against active shooter risk or anything similar to that.

So what can be done and how do we do it?  Products have been created and will continue to improve that will offer financial protection to entities that have been accused of failing to adequately prepare.  But there is more.

Insurance companies seldom get the respect that they deserve; however, behind the scenes they are making a difference.  The insurance industry is much more than a financial risk transfer vehicle, insurance companies are the leaders in making our world a safer place to leave.  While most of us will never understand the significance, the insurance industry will lead America’s efforts as we deal with the risk of loss of life, mental trauma, and financial loss associated with active shooter incidents.

How?  Who understands risk as well as the insurance industry?  The better we understand risk exposures, the better we can prepare.  The insurance No!  Stop!! Now!!!industry will over time and after numerous assessments develop standards that when deployed will ward off many would be active shooters.  They work for insurance companies will also work to reduce the after effects and of course provide financial relief.

The insurance industry is working to make our world safer.  If you are interested in learning more about the insurance industries role in managing active shooter risk you are more than welcome to contact us:

 

by phone (502) 410-5089

 

by email: info@truepointgroup.com

 

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Employee or Independent Contractor? – Part 2

w-2 or 1099In part one of this article, we discussed the situation of properly classifying workers. In this part, we discuss a method for making that distinction.

In the U.S., common law helps determine worker status. Some confusion is created by improper focus on a given work relationship. Instead of a narrow focus, proper worker classification is a result of looking at the total work situation in which an individual performs a job. Essentially, classification is a matter of control. Specifically, consider the following areas:

Behavioral – Who has primary control over how work is done, the business or the worker?

Financial – Who controls how a worker is paid, how are expenses handled, who is responsible for supplies and tools that are needed for work?

Relationship – What defines the work relationship, manner of pay, what benefits are in place, does worker have paid vacation and what is the nature of the relationship?

It’s important that all the above factors be considered when evaluating a worker classification.

Evaluation should be performed on a simple scale. The greater the control by a given party determines how to make a classification. If a business exerts the greater overall control, the worker is an employee. If the individual worker exerts the greater overall control, the worker is an independent contractor.

Practically speaking, areas of control involve the level of freedom a worker has in getting tasks done, but Tax Law Rulesanother element is the nature of the work. Some businesses want to minimize both their tax liability and legal liability (and related payroll costs) by use of independent contractors. However, the situation can’t be a façade. If workers have an ongoing relationship with the applicable business because the work is normal for that business, likely the work involves employees. When the work is unusual for the given business and lasts for a short period, especially when it involves specialize labor or skills not existing in that business, the work likely involves independent contractors.

If a business or a worker is unclear over a classification, help is available from the IRS. Specifically, a work situation description can be submitted to the IRS to get its interpretation. Having that department’s help (and documentation) for a situation could be quite helpful in dealing with both tax and insurance matters.

 

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Active Shooter Risk – Part 2

As we mentioned in part one of this discussion, a strategy for dealing with this exposure involves a significant amount of pre- and post-incident activity. Active shooter programs commonly involve the following:

Non-Insurance Services

Pre-event

Risk Assessment

Employee Crisis Training

During Event

Crisis Management

Second (Event) Responders (those who supplement initial, emergency action of fire, medical and police [first responders] and handle return services and site clean-up.)

Post-event

Counseling Services

Psychiatric Care

Public Relations Disaster Team

Investigation Assistance Funds (Rewards)

Expenses for additional, temporary security measures

Insurance Services

Liability Coverage for Lawsuits due to loss created by active shooting incident

Limits vary from $250,000/$500,000 up to multi-million dollar maximum

Business Income and Extra Expense

Limits vary from $1 million up to $100 million

Emergency medical care

Rehabilitation Expenses

Funeral and Burial Expenses

Marketing for the product targets those who are most vulnerable to this exposure such as Educational institutions, Entertainment organizations, Hotels, Healthcare providers, Religious institutions, Retail organizations, Shows (ex. Fairs, Trade Shows and Rodeos.)

 

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Active Shooter Risk – Part 1

Headlines tragically remind us quite frequently that many aspects of our lives have become unavoidably dangerous. Sadly, this danger is due to the whim of individuals and access to weaponry. The deadly risk is the “active shooter incident.”School Shootings

An active shooter incident describes a situation in which at least one person is actively killing or attempting to kill persons in a populated area. Naturally, as we are referencing a shooter, such incidents involve firearms.

Active shootings are becoming more common. Studies made by the FBI between 2000 and 2015 indicates annual mass-shooting events rose from 6.4 per year to 20 per year. Studies also show that most shootings take place within a business or school (educational) environment. The frequency of shootings is accompanied by, on average, an increase in the number of persons killed or wounded per event.

As with any other risk that becomes significant, it is very important to find a strategy to deal with active shootings. Insurance is among the tools helpful with both pre- and post-incident planning. However, much uncertainty exists regarding protection for active shooter losses.

school shootings out of controlFirst, there is customer expectations. Insurance consumers may be under the impression that damage and injury created by shooters are covered. Second, the insurance market is fragmented over the issue depending upon how incidents are interpreted. Coverage may be sought from existing policies that individuals, commercial or non-profit entities may already carry, including General Liability, the Liability portion of Homeowners, or Workers Compensation. On the other hand, responsibility for harm due to a shooter may need to be covered by a form of professional liability policy as the obligation to protect against shootings may be considered as a failure to provide adequate security.

Confusion may also be caused by insurance policies via the silent coverage problem. An insurance form is considered silent when it neither specifically names nor excludes a source of loss, such as shootings. It can be chaotic during the time it takes to clarify coverage gaps.

The insurance sector has a reputation as being slow to react to change. Of course, speed is never at the level that most would wish when new coverage issues arise. However, the insurance market has been stepping up and addressing the serious active shooter exposure. While there is the option of trying to amend standard policies to add protection, other ways that coverage is being addressed are separate policies that supplement insurance protection with a variety of services.

Please see part two for more information on this issue.

 

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Employee or Independent Contractor? – Part 1

w-2 or 1099Business owners have a lot at stake when it comes to determining whether persons connected with their ventures are employees or independent contractors. The largest issue with making this determination involves taxes and insurance.

A business has specific responsibilities for employees, having the legal obligations to withhold and pay certain taxes (Medicare, Social Security) and pay other taxes (unemployment). If a business makes a mistake with classifying employees, it faces the financial burden of paying additional taxes and could well be punished with substantial fines. However, there are issues that are just as critical regarding determining a service provider’s status and insurance. Tax Law Rules

Many forms of both property and liability business insurance define the persons who qualify for protection under a given insurance policy. Property coverage is written for the direct benefit of the first party, the party who owns (or in other cases, has control or custody of) either real or business personal property. Liability coverage is written on behalf of persons defined as insureds, protecting them against harm they may cause to others or for damage they cause to property that belongs to others.

Employees are commonly granted coverage status in a variety of instances. However, coverage typically is not available to independent contractors who are considered unrelated third parties. FYI, under insurance contracts, the second party is the insurance company. Therefore, in many instances, if persons suffer losses under either property or liability policies, it is critical to be certain whether an individual is an employee or is independent.

Employee not independent contracterBecause of the position held by policyholder/insureds and insurance companies, the classification of workers is often in conflict as insureds desire liberal coverage and insurers wish to restrict protection to qualified persons. However, both parties are best served when worker classifications are clear. Premiums charged to policyholders are based on correctly recognizing the parties eligible for coverage. Proper classification keeps coverage affordable and makes the insurance process more efficient. Coverage involving employees should be connected to an applicable business that employs them. Coverage involving independent contractors should be connected to the contractors. In other words, they should secure their own, separate coverage.

In part two, we will discuss methods to determine worker status.

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Fireworks Accidents – Part 2

Fireworks are dandy, but at what point will your homeowners insurance pay

In part one we discussed that a homeowners policy may be available to handle losses involving fireworks. However, this is not

always the case as there are instances where your homeowner policy does not offer coverage.

Legal Issue

If it’s illegal for you to set off fireworks, this legal hurdle could result in any loss being excluded by the policy.

Be prepared to be uninsured if you don't know your do's and don'ts about fireworks

 

Business Issue

A homeowners policy is meant to handle losses related to owning and living in a home, there’s no coverage for a person who uses their home for making, selling, storing or distributing fireworks. Any business activity involving fireworks is going to cause a big problem if a loss occurs.

 

Who Is Injured Issue

Injuries to yourself or others in your household are not covered because Medical Payments and Liability coverage is designed to handle loss suffered by persons outside of your household.

 

Intentional Loss IssueFireworks enter at your own risk

If an injury or damage to property is not an accident, there’s no coverage. Tossing a firecracker or aiming a bottle rocket at another person could be considered deliberate, even when no injury was intended. Deliberate acts and their consequences are commonly excluded by homeowners policies.

So when dealing with fireworks, make sure they’re legal, that they’re used carefully and only for entertainment. Then your chances are good that any loss may also be covered.

 

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COPYRIGHT: Insurance Publishing Plus, Inc. 2016

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Golf Carts: Cute, Handy…..Dangerous

Golf cart on courseAt one time golf carts were seen exclusively on golf courses. Then, since golfing is part of the sports world, other sports saw their usefulness, so carts popped up along the sidelines of football fields and near baseball dugouts, shuttling players about. Today, many more people are aware of the non-sports usefulness of golf carts…..and that is becoming a problem.

Increasingly, more exceptions are being made regarding golf cart use. At first they could be used on areas close to golf courses, then retirement communities made exceptions, then gated and other, larger property-owner communities allowed their use. Now, exceptions are being made for their limited, public street use in small towns, college communities and in other situations.

The increased use of golf carts means the increased number of golf cart accidents. Such incidents are a particular concern since they may involve elderly drivers who may have impairments or slower reaction times. Further, golf carts are popular with very young, frequently unlicensed drivers who may lack care and experience in operating golf carts safely.

 

Pairing up golf carts with higher risk operators creates a high-risk situation. Consider several features of golf carts:

  • Lightweight
  • Open vehicles without roll bars
  • Low clearance
  • Rigid frame construction
  • Capable of deceptive speed (some models can reach 25 mph)
  • Do not include seat belts

While carts are ideal for traveling along fairly level, soft-surface areas; their features and design make them quite hazardous on other surfaces. Some golf carts can move at higher speeds, but their low clearance and rigid structure make them prone to rollovers. While carts are relatively light, they still are easily heavy enough to cause serious, even fatal injury to persons trapped beneath them. It also makes a Golf Cart used in competitive driving tremendous difference being in an accident on a grass surface as opposed to an asphalt, gravel, packed-dirt or cement road. Some accident statistics reveal that golf cart accidents often involve children who are hurt when flung from carts during turns.

Another issue with golf carts is that there is no consistent regulation regarding their use and safe operation. The real issue is awareness! Persons who own and use golf carts away from courses should be careful about how they operate such vehicles, who are allowed to drive and ride in them and what safety procedures must be used to minimize accidents. No matter how cute, easy-to-operate and economical they are, golf carts are motorized vehicles that can cause serious loss and injury. Use them with care!

COPYRIGHT: Insurance Publishing Plus, Inc. 2016

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Meet Your TruePoint Customer Service Team

http://www.insuringky.com

 Welcome to Truepoint insurance. We are insuringky.com

Thank you for choosing us for your insurance needs! It is our commitment to provide our clients with quality insurance products at a great price, and we are so pleased to have you as a new customer! As you may have already discovered, we offer real-time quotes on our website, payments over the phone, and E-signature options for most documents. Did you know you can also print ID Cards directly from our website? Of course, we always enjoy meeting and seeing our customers face to face! However, we understand your time is valuable, so we offer electronic options, as well as two office locations in order to accommodate your schedule. We have expanded our service team, as well, and look forward to helping you protect what is valuable to you!

OUR SERVICE TEAM:

 

 

Fisherville, KY Insurance           Insurance Lawrenceburg, KY TruePoint Insurance

6287 Taylorsville Rd.             1085 Eagle Lake Drive

Fisherville, KY  40023           Lawrenceburg, KY  40342

CSR TruePoint Insurance, Fisherville                         PHONE: (502)410-5089                                                          Insurance Lawrenceburg KY, Home Auto Business

 

Jordan Milburn, ext. 105                                                                                                                                     Jessica Coleman, ext. 120

Licensed Service Specialist                                                                                                                                   Director of Client Services

CLIENT LIAISON                                                                                                                                              ACCOUNT EXECUTIVE

jordan.milburn@truepointgroup.com                                                                                                               jessica.coleman@truepointgroup.com

Jordan will likely be your first point of contact when you call. She is a licensed P&C Agent, and her primary responsibility is to ensure your satisfaction. From providing proof of insurance, taking payments, and processing policy changes to quoting/issuing new policies, she can often handle your requests quickly and efficiently (or direct you to the most effective resource available).

Jessica will be in the Lawrenceburg office from 8:30-4:30, M-F. She will coordinate with Jordan to ensure our agency is meeting the needs of our clients. As the Director of Client Services, she will be happy to review your policy at each renewal, and make sure you are receiving all of the discounts and coverage options available to you. You can call or email her to schedule your personal policy review. Also, if things change in your life (and they usually do), don’t forget to call and tell us! We want to keep you covered correctly! And if the worst should happen, and you need to file a claim, Jessica will gladly help you through the filing process for the quickest resolution possible.

They are both committed to giving you amazing service, and looking forward to working with you.

Please let us know if you have any questions about your new policy, or if you would like for us to quote another type of insurance for you. We appreciate your business!

Sincerely,

 

Brad and Kristen Smith

P.S. If you are happy with your service, Like, Share, or Leave a Review!  We’d love to hear your thoughts!

Looking for a good insurance agent

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we are
insuring.com

If you don’t already have one, then it’s safe to assume your answer is yes. When it comes to insurance, we all want to know that we are entrusting the right people.

 
If you were to take a poll with the question being “Share with us the first thoughts that come to mind when you hear the word insurance.”
 
“BORING”
“Frustrating”
“I don’t need any more”
“Too expensive”
 
I am sure these and many similar thoughts would rank near the top of the list. More likely at the top. I am also comfortable that……
 
“My insurance agent is the best”
“I am already working with the top insurance agent in Louisville” “I have the best insurance agent in Kentucky”
 
…..won’t rank high in our insurance poll. Not even an agents’ mother would associate words like; best, top, great, amazing, elite or awesome to insurance agent or insurance agency.
 
However, most people realize the importance of working with a good insurance agent. But where do you begin? How do you know if your agent is one of the top insurance agents in Kentucky? Is it possible to discern if I am working with one of the best insurance agencies in Louisville?
A good insurance agent, not one that can sell ice to an eskimo
I don’t have the answer and I would be very suspect of anyone that said they did. However, I can share with you some of the things I would consider if I were looking for a great insurance agency:
 
1. Avoid the Hard Sell: The day of the hard sell has long passed. Consumers are Buyers! This leaves no room for the salesperson. I can’t think of a product or service that I want someone to sell me. Educate me. Please! Which by default means that I am looking for someone that I can trust?
 
2. Trust: For me, trust is the key. When I am buying my first move is to find someone in the know that I Trust. I get a lot of grief when I say this, but the right insurance agent is not trying to sell. A good insurance agency understands that you don’t sell insurance. Insurance should not be sold. Consumers buy insurance. They buy insurance from people that they trust. This is why I firmly believe that the best insurance agents or brokers realize that the insurance transactions occur as a result of trust. Trust cannot be sold, it must be earned.
 
3. Service: Excluding Government, I am hard pressed to come up with a business or organization that doesn’t acknowledge the importance of customer service. I did say acknowledge. While not all practice what they preach, many of us that realize that good customer service comes with more than just a smile. For me, good customer service also sends a signal that this is an organization that I can trust. As I see it, entities providing a high level of customer services, are doing more than acknowledging the role that trust plays in a business relationship. These businesses have also realized that earning your trust is only a part of the equation. Maintaining and keeping your trust is just, if not more, important.
 
Sure there is more to finding the right insurance agent. Many of the factors that drive your decision will be impacted by your unique needs. For those not interested in online insurance, the location will be a significant factor. With numerous options, finding a good insurance agent in Louisville, Lexington or most other areas of Kentucky’s other larger cities shouldn’t be a backbreaker.
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