TruePoint Insurance

Job Posting

Posted on by Brad Smith
TruePoint Insurance, Insuring Georgia

We are a rapidly growing Independent Insurance Agency currently searching for a CSR for our Pooler GA office.

Title: CUSTOMER SERVICE REPRESENTATIVE

Full-Time, In-Office, Monday-Friday 8:30am to 5:00pm

The right candidate will possess the following:

Great Peoples Skills? Let’s Talk!

Skills/Abilities:

  • Strong listening, oral, and written communication skills
  • Goal oriented, highly motivated, and resourceful to achieve results
  • Ability to pay close attention to detail and accuracy
  • Ability to create and maintain business relationships with prospects and policyholders
  • Proven track record of trustworthiness, dependability, and ethical behavior
  • Fundamental understanding of office technology used by small business

Experience and Education:

  • Customer Service Experience (prior experience preferred)
  • Knowledge of Personal Lines, Life Insurance, and/or Commercial Lines products (preferred)
  • Property and Casualty license a plus
  • High School Diploma or GED
  • Associates or Bachelor’s Degree (preferred)

Job Related Training/Licensing:

Must have the ability to obtain a Property and Casualty license within the first year of hire.

Responsibilities:

  • Provide service to the public and policyholders in a pleasant and courteous manner
  • Be able to communicate clearly and professionally
  • Prepare forms and endorsements when required
  • Perform Billing and Customer Service duties in a timely and efficient manner
  • Meet customer service goals and assist with marketing goals
  • Be able to successfully navigate our Agency Management System and Carrier Websites
  • Perform other related duties as assigned

Pay and Benefits:

Salary will be based on experience, with the ability to advance based on performance and license. There will be an initial 90-day evaluation period to determine compatibility, salary increases, and bonus options.  Interested Candidates should send a resume to New job Candidate Pooler GA.

NO PHONE CALLS, PLEASE!

Getting Your Motorhome Ready

Posted on by admin

When you get that travel itch, the first step is to decide on where you want to venture to, whether that means going to one or multiple areas. Before you actually go on your trip, you must get your motorhome ready for your travels. At TruePoint Insurance, serving Fisherville, KS, and the surrounding region, we have a few simple tips to keep you safe and having fun. 

Update Your Insurance Policy

Before you head out on the road, make sure you update your insurance policy. You would hate to get into an accident and get a fine for not having insurance in addition to the expense of paying for the other party’s property as well as yours.

Check Your Tires

One important step of ensuring your motorhome is roadworthy is to assess the pressure if the tires. You also want to check in the treads for cracks. Since tires vary from one another, if you’re unsure of how much pressure you should put in your tires, you should read your owner’s manual. 

Generator Evaluation 

Sometimes, generators don’t start as well if they’ve been sitting for a prolonged period of time due to fuel not running through the lines. You want to prime your generator. If you don’t have a primer, crank it for about 15 seconds and cycle it to make sure the generator runs. Next, you should run the pump. Generally, you only need to for about 20 seconds.  

8. Generator:
To get your generator ready, you will need to start it and also check certain functions on it. Getting your generator started can be tricky. Especially if your generator sat for an extended period of time. The lack of fuel in the lines is usually the reason why your generator won’t start. If you have a prime feature, prime your generator until your indicator light turns on for the fuel pump. Run the pump for about 20 seconds to deliver fuel to the carburetor – the generator should start much quicker. If you do not have a prime feature on your generator, you will have to crank it until it starts. Let the starter rest to cool after about 15 seconds of cranking. Cycle the starter until it runs. Check the oil levels and filter also. 

Learn more about getting your motorhome ready from TruePoint Insurance, serving Fisherville, KY, and the general vicinity, by visiting our website.

 

 

 

Summer Savings

Posted on by Brad Smith

Hey, just wanted to share with everyone a link we received from one of our carriers today.  It provides several tips aimed at reducing home and office cooling cost.  Some of their insights are the standards that are repeated every winter and summer, like make sure to change your filter every three months.  However, this list also contains some unique pointers such as:

  • The importance of keeping the fan set to auto

    Learn how to significantly reduce your cooling bill
    Click Here to Learn More
  • Zone thermostats
  • Heat Efficient light
  • Programmable Thermostats (savings around 10%)
  • Ceiling Fans (potential savings roughly 15%)
  • Clean Condenser (another 10% savings)
  • Stopping there because I’m worried this is going to add up to more than 100.  Just joking,  I hope you find the time take a look.  Just click the link to the right which will take you to a brief article with two relatively short videos.

Note: this is geared towards businesses, however, most of the money savings suggestions will also apply to individuals.

Meet Your TruePoint Customer Service Team

Posted on by Brad Smith

http://www.insuringky.com

 Welcome to Truepoint insurance. We are insuringky.com

Thank you for choosing us for your insurance needs! It is our commitment to provide our clients with quality insurance products at a great price, and we are so pleased to have you as a new customer! As you may have already discovered, we offer real-time quotes on our website, payments over the phone, and E-signature options for most documents. Did you know you can also print ID Cards directly from our website? Of course, we always enjoy meeting and seeing our customers face to face! However, we understand your time is valuable, so we offer electronic options, as well as two office locations in order to accommodate your schedule. We have expanded our service team, as well, and look forward to helping you protect what is valuable to you!

OUR SERVICE TEAM:

 

 

Fisherville, KY Insurance           Insurance Lawrenceburg, KY TruePoint Insurance

6287 Taylorsville Rd.             1085 Eagle Lake Drive

Fisherville, KY  40023           Lawrenceburg, KY  40342

CSR TruePoint Insurance, Fisherville                         PHONE: (502)410-5089                                                          Insurance Lawrenceburg KY, Home Auto Business

 

Jordan Milburn, ext. 105                                                                                                                                     Jessica Coleman, ext. 120

Licensed Service Specialist                                                                                                                                   Director of Client Services

CLIENT LIAISON                                                                                                                                              ACCOUNT EXECUTIVE

jordan.milburn@truepointgroup.com                                                                                                               jessica.coleman@truepointgroup.com

Jordan will likely be your first point of contact when you call. She is a licensed P&C Agent, and her primary responsibility is to ensure your satisfaction. From providing proof of insurance, taking payments, and processing policy changes to quoting/issuing new policies, she can often handle your requests quickly and efficiently (or direct you to the most effective resource available).

Jessica will be in the Lawrenceburg office from 8:30-4:30, M-F. She will coordinate with Jordan to ensure our agency is meeting the needs of our clients. As the Director of Client Services, she will be happy to review your policy at each renewal, and make sure you are receiving all of the discounts and coverage options available to you. You can call or email her to schedule your personal policy review. Also, if things change in your life (and they usually do), don’t forget to call and tell us! We want to keep you covered correctly! And if the worst should happen, and you need to file a claim, Jessica will gladly help you through the filing process for the quickest resolution possible.

They are both committed to giving you amazing service, and looking forward to working with you.

Please let us know if you have any questions about your new policy, or if you would like for us to quote another type of insurance for you. We appreciate your business!

Sincerely,

 

Brad and Kristen Smith

P.S. If you are happy with your service, Like, Share, or Leave a Review!  We’d love to hear your thoughts!

Looking for a good insurance agent

Posted on by Brad Smith

Truepoint insurance. We are insuringky.com
we are
insuring.com

If you don’t already have one, then it’s safe to assume your answer is yes. When it comes to insurance, we all want to know that we are entrusting the right people.

 
If you were to take a poll with the question being “Share with us the first thoughts that come to mind when you hear the word insurance.”
 
“BORING”
“Frustrating”
“I don’t need any more”
“Too expensive”
 
I am sure these and many similar thoughts would rank near the top of the list. More likely at the top. I am also comfortable that……
 
“My insurance agent is the best”
“I am already working with the top insurance agent in Louisville” “I have the best insurance agent in Kentucky”
 
…..won’t rank high in our insurance poll. Not even an agents’ mother would associate words like; best, top, great, amazing, elite or awesome to insurance agent or insurance agency.
 
However, most people realize the importance of working with a good insurance agent. But where do you begin? How do you know if your agent is one of the top insurance agents in Kentucky? Is it possible to discern if I am working with one of the best insurance agencies in Louisville?
A good insurance agent, not one that can sell ice to an eskimo
I don’t have the answer and I would be very suspect of anyone that said they did. However, I can share with you some of the things I would consider if I were looking for a great insurance agency:
 
1. Avoid the Hard Sell: The day of the hard sell has long passed. Consumers are Buyers! This leaves no room for the salesperson. I can’t think of a product or service that I want someone to sell me. Educate me. Please! Which by default means that I am looking for someone that I can trust?
 
2. Trust: For me, trust is the key. When I am buying my first move is to find someone in the know that I Trust. I get a lot of grief when I say this, but the right insurance agent is not trying to sell. A good insurance agency understands that you don’t sell insurance. Insurance should not be sold. Consumers buy insurance. They buy insurance from people that they trust. This is why I firmly believe that the best insurance agents or brokers realize that the insurance transactions occur as a result of trust. Trust cannot be sold, it must be earned.
 
3. Service: Excluding Government, I am hard pressed to come up with a business or organization that doesn’t acknowledge the importance of customer service. I did say acknowledge. While not all practice what they preach, many of us that realize that good customer service comes with more than just a smile. For me, good customer service also sends a signal that this is an organization that I can trust. As I see it, entities providing a high level of customer services, are doing more than acknowledging the role that trust plays in a business relationship. These businesses have also realized that earning your trust is only a part of the equation. Maintaining and keeping your trust is just, if not more, important.
 
Sure there is more to finding the right insurance agent. Many of the factors that drive your decision will be impacted by your unique needs. For those not interested in online insurance, the location will be a significant factor. With numerous options, finding a good insurance agent in Louisville, Lexington or most other areas of Kentucky’s other larger cities shouldn’t be a backbreaker.

Truepoint insurance. We are insuringky.com
we are
insuring.com

Take control of your insurance

Posted on by Brad Smith

Instant online insurance quotes in real-time from a real insurance agency

Family Feud-The Insurance Addition:

100 people surveyed

Reasons people overpay for Home & Auto Insurance:

The #1 Answer:  I Don’t Know

The #2 Answer: Unwilling to talk to an Insurance Agents

Afraid of insurance agents?
Taking control of your insurance starts with finding an agent that you can trust

 

Maybe it’s time to experience TruePoint’s Customer Service.  Visit our site at www.insuringky.com for an instant online home, auto or home & auto package quote.  Instant insurance quotes in real-time, 24/7 without an agent.

Our customer focused approach puts you in the drivers seat.  In addition to instant online quotes, our clients have online access to all of their important personal insurance documents.  Stop worrying about getting pulled over by police with an expired certificate of insurance.  As long as you have a cell phone you can deliver acceptable proof of insurance any time night or day.  Maybe you have water standing in your basement.  You want to check your insurance policy but it has been ruined by the water.  Don’t go all weekend worrying if you have water backup coverage, visit the TruePoint Customer Portal to access the information that you need.  TruePoint provides full service insurance and risk management assistance to individuals and businesses in Kentkucky, Southern Indiana, the South Carolina Low Country and Coastal Georgia.

 

 Residents in Kentucky and Indiana should call:      (502) 410-5089
 Residnets in Georgia or South Carolina shouild call:     (912) 330-1265
 or visit our website at www.insuringky.com

or visit our website at www.insuringky.com