We are a rapidly growing Independent Insurance Agency currently searching for a CSR for our Pooler GA office.

Title: CUSTOMER SERVICE REPRESENTATIVE

Full-Time, In-Office, Monday-Friday 8:30am to 5:00pm

The right candidate will possess the following:

Skills/Abilities:

• Strong listening, oral, and written communication skills
• Goal oriented, highly motivated, and resourceful to achieve results
• Ability to pay close attention to detail and accuracy
• Ability to create and maintain business relationships with prospects and policyholders
• Proven track record of trustworthiness, dependability, and ethical behavior
• Fundamental understanding of office technology used by small business

Experience and Education:

• Customer Service Experience (prior experience preferred)
• Knowledge of Personal Lines, Life Insurance, and/or Commercial Lines products (preferred)
• Property and Casualty license a plus
• High School Diploma or GED
• Associates or Bachelor’s Degree (preferred)

Job Related Training/Licensing:

Must have the ability to obtain a Property and Casualty license within the first year of hire.

Responsibilities:

• Provide service to the public and policyholders in a pleasant and courteous manner
• Be able to communicate clearly and professionally
• Prepare forms and endorsements when required
• Perform Billing and Customer Service duties in a timely and efficient manner
• Meet customer service goals and assist with marketing goals
• Be able to successfully navigate our Agency Management System and Carrier Websites
• Perform other related duties as assigned

Pay and Benefits:

Salary will be based on experience, with the ability to advance based on performance and license. There will be an initial 90-day evaluation period to determine compatibility, salary increases, and bonus options.  Interested Candidates should send a resume to New job Candidate Pooler GA.

NO PHONE CALLS, PLEASE!