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 Welcome to 
Thank you for choosing us for your insurance needs! It is our commitment to provide our clients with quality insurance products at a great price, and we are so pleased to have you as a new customer! As you may have already discovered, we offer real-time quotes on our website, payments over the phone, and E-signature options for most documents. Did you know you can also print ID Cards directly from our website? Of course, we always enjoy meeting and seeing our customers face to face! However, we understand your time is valuable, so we offer electronic options, as well as two office locations in order to accommodate your schedule. We have expanded our service team, as well, and look forward to helping you protect what is valuable to you!
OUR SERVICE TEAM:
      
6287 Taylorsville Rd.       1085 Eagle Lake Drive
Fisherville, KYÂ 40023Â Â Â Â Â Â Lawrenceburg, KYÂ 40342
             PHONE: (502)410-5089                              
Jordan Milburn, ext. 105Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Jessica Coleman, ext. 120
Licensed Service Specialist                                                                  Director of Client Services
CLIENT LIAISONÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â ACCOUNT EXECUTIVE
jordan.milburn@truepointgroup.com                                                                                                            jessica.coleman@truepointgroup.com
Jordan will likely be your first point of contact when you call. She is a licensed P&C Agent, and her primary responsibility is to ensure your satisfaction. From providing proof of insurance, taking payments, and processing policy changes to quoting/issuing new policies, she can often handle your requests quickly and efficiently (or direct you to the most effective resource available).
Jessica will be in the Lawrenceburg office from 8:30-4:30, M-F. She will coordinate with Jordan to ensure our agency is meeting the needs of our clients. As the Director of Client Services, she will be happy to review your policy at each renewal, and make sure you are receiving all of the discounts and coverage options available to you. You can call or email her to schedule your personal policy review. Also, if things change in your life (and they usually do), don’t forget to call and tell us! We want to keep you covered correctly! And if the worst should happen, and you need to file a claim, Jessica will gladly help you through the filing process for the quickest resolution possible.
They are both committed to giving you amazing service, and looking forward to working with you.
Please let us know if you have any questions about your new policy, or if you would like for us to quote another type of insurance for you. We appreciate your business!
Sincerely,
Brad and Kristen Smith
P.S. If you are happy with your service, Like, Share, or Leave a Review! We’d love to hear your thoughts!
